Privacy Policy

Last updated: June 2025

1. Information We Collect

Account data: Name, email address, and password hash when you register.

Order data: Shipping address, phone number, and order details when you purchase.

Payment data: Payments are processed by Razorpay. We do not store card numbers or CVVs.

Usage data: Basic analytics such as pages visited and device type, collected via anonymous tools.

2. How We Use Your Information

  • To process and fulfil your orders
  • To send order confirmation and shipping notifications
  • To respond to your support enquiries
  • To improve our website and product offerings
  • To comply with legal obligations

3. Data Sharing

We share your data only with trusted partners who help us operate DRIP:

  • Printrove — for order fulfilment (your name, address, and order details)
  • Razorpay — for payment processing
  • Vercel / Neon — infrastructure hosting

We do not sell your personal data to third parties.

4. Cookies

We use essential session cookies for authentication (NextAuth). We do not use advertising or third-party tracking cookies.

5. Data Security

All data is encrypted in transit using TLS. Passwords are stored as bcrypt hashes — your plain-text password is never stored or accessible to us.

6. Your Rights

You may request access to, correction of, or deletion of your personal data at any time by emailing us at support@drip.store. Account deletion removes your profile and associated data within 30 days.

7. Retention

We retain order records for 3 years for accounting and legal purposes. Account data is retained until you request deletion.

8. Changes to This Policy

We may update this policy periodically. Material changes will be communicated via email or an in-app notice.

9. Contact

For privacy-related enquiries, email support@drip.store.